Governance and Quality

20|20 Integrated Solutions is a proprietary limited company incorporated on 14 July 2006. We are currently undergoing a pre-accreditation audit in preparation for our registration as an ISO 9001:2000 quality assured company. Our quality management system guides our service delivery and clients relations. Our QMS covers the following four areas:

Quality statement

We strive to deliver high quality consultancy services that continually meet or exceed our clients' expectations.

We seek to achieve our aim by helping clients to:

To ensure we meet our policy aims, we operate and maintain a quality management system complying with AS/NZS ISO 9001:2000. Our Quality Management System covers all aspects of the consultancy services delivered by the 20|20 Integrated Solutions Pty Ltd team and our partners.

Quality and client satisfaction can only be achieved through the involvement and commitment of our team and partners.

Our success in effectively implementing this quality policy will be measured by the positive endorsement of our services by our clients.

Document management

All documents utilised within or created by the Company are managed in accordance with the 20|20 Integrated Solutions Quality Management System. Our QMS ensures that a systematic and planned approach to the management of records is in place that ensures. From the moment a record is created until its ultimate disposal, that the organisation can control both the quality and quantity of information it generates; can maintain that information in a manner that effectively services its needs and those of its stakeholders; and it can dispose of the information appropriately when it is no longer required.

20|20 Integrated Solutions recognises ISO 15489-1:2001 as guiding its management of information and documentation.

Company information

Registered Company Name 20|20 Integrated Solutions Pty Ltd
Corporate entity Pty Ltd
Australian Business Number 79120710769
Australian Company Number 120710769
Date of incorporation 14 July 2006
Registered office 1 / 991 Stanley Street, East Brisbane Qld 4169
Principal place of business 52 Tooth Avenue, Paddington Qld 4064
Address for all correspondence PO Box 483 Paddington Qld 4064
Business communications Unna Liddy - 0403 070 054
Bret Mannison - 0403 070 130
Telephone - 07 3369 3967
Fax - 07 3876 3691
Internet address www.2020integratedsolutions.com.au
Insurance and
indemnity cover
Public Liability: $20m
Professional Indemnity: $1m per incident and $2m in aggregate
Coverage with Blackburn Liability Brokers
Policy #156A469653BPK Expiry 30/6/10